The official GemStone IV encyclopedia.
The EMAIL verb provides the user with a variety of email addresses for Simutronics.
Welcome to the Elanthian Post Office! The following is a list of E-Mail addresses for the various departments you may need to contact. Below the description of the e-mail address is the link to the website form to contact that department, if available. Remember to always use sufficient postage. Feedback E-mail listing firstname.lastname@example.org - General Feedback concerns. https://www.play.net/gs4/cservice/cs_entry.asp email@example.com - GemStone IV Feedback concerns. https://www.play.net/gs4/cservice/cs_entry.asp firstname.lastname@example.org - For GemStone IV Wedding Concerns. email@example.com - For Quest/Event related concerns (See NEWS 5 18). firstname.lastname@example.org - For Character Restoral concerns (See NEWS 5 15). https://www.play.net/gs4/cservice/permarestoral_policy.asp email@example.com - For Accounts/characters that have been locked out. Customer Service/Billing E-mail listing firstname.lastname@example.org - For Billing and Account concerns. https://www.play.net/gs4/cservice/cs_entry.asp https://www.play.net/gs4/account/reactivate.asp email@example.com - For canceling subscriptions/extra characters/whole accounts. https://www.play.net/gs4/account/cancel.asp firstname.lastname@example.org - For those who are looking to transfer characters from one one web account to another (See NEWS 5 4). https://www.play.net/gs4/cservice/character_transfer.asp email@example.com - For the Customer Service department (this is separate from the Feedback e-mail listings). firstname.lastname@example.org - For Techical Assistance with Simutronics services. https://www.play.net/gs4/cservice/cs_entry.asp The Billing Department telephone number is 636-925-3172. They are open Monday through Friday from 11am to 6pm Eastern time.