Verb:BUG

BUG is a verb that allows a player to submit errors in gameplay to the staff. The bug reports are reviewed and sent directly to the person in charge of the problematic item.

Usage

BUG {category};{title};{text}

{title} can be no more than 128 characters in length

{category} must be one of the following:

GemStone IV specific categories

CHARACTER - problems related to your character

Character bugs are actually stuff that's specifically character-related (like "my starting stats don't equal what they should" or "I think my mana isn't properly calculated", not "my falchion isn't 4x, I swear I've tested it on kobold's heads for days!"

CREATURE - creatures and NPC problems

MAGIC - problems with a spell, sign or symbol

COMBAT - combat errors

ROOM - problems with a room or area

TYPO - misspellings and grammar errors

OTHER - problems with things not easily categorized

Client specific categories

PnC - point and click problems / menu problems

STORMFRONT - problems with the StormFront Front End

ESCAPE - problems with the eScape Front End

WIZARD - problems with the Wizard Front End

WARLOCK - problems with the Warlock Front End

{text} can be no more than 875 characters

Use BUGITEM to report a problem with an item.

This will issue an email to play.net's bug tracking database. Be as detailed as possible, describing what you were doing, the behavior you expected, and the behavior you experienced. Preferably you should be in the same room you were in when the bug occurred, holding the same equipment, and wearing the same gear, as this information will be included in the bug report. DO NOT ISSUE BUG REPORTS FOR GAME CRASHES OR LAG PROBLEMS. Do not use this mechanism to make suggestions or feature requests. Those should be posted to the forums. Use the BUGITEM command to report problems with items.

Example bug report: BUG ROOM;Typo in Room Description;In the third sentence in this room's daytime description, the word cobblestone is misspelled.

You must supply some information.

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TYPOs! Everyone loves sending in typos... which is cool. But they'll get fixed (hopefully) faster if they're categorized like this... room typos go to ROOM, typos with critter actions and behaviors go to CREATURE, typos with spells and how magic stuff works go to MAGIC, typos with combat-related stuff... yeah, that's where I'm going. ;) And yeah, I know BUG HELP says use TYPO for room description typos... but it's a "problem with a room or area", so use ROOM.

If it is a typo with an alteration, ASSIST to have a GameMaster fix it. If it is a typo with an off-the-shelf item or a script, then use BUGITEM.

Being descriptive will allow the BUG reviewer to better route the issue.