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{{not-yet-implemented|system}} {{TOCright}}
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The '''mail system''' (also called the '''player mail system''') allows characters to send in-game messages and items to each other even while the other person is offline. This is done via [[:Category:Post offices|post offices]] located in any city or town. Mail can also be sent with a payment-on-delivery designation.


The recipient of an envelope or parcel will receive a message when one is inbound. This message may appear early if the envelope or parcel was sent at the standard or express rate.
The mail system, spearheaded by [[User:GS4-AUCHAND|GameMaster Auchand]], was activated on the [[Test server]] on September 27, 2021. Things are changing rapidly and may not be accurate on this page. Please feel free to edit and update any changes. Once the system is released on [[Prime]] or [[Platinum]], please remove this warning.


<pre{{log2}}>A courier hurries over to you and says, "I heard the post office might have a parcel inbound for you. You may want to check and see if it's been delivered yet."</pre>
==Summary==


The mail system, spearheaded by GM Auchand, was activated on the [[Test server]] on September 27, 2021. It went live on October 2, 2021.
In order to mail something you need a stamp and either an envelope or a package. There is a cost for the stamp, for the envelope or package, and a per pound cost. There is also a tax on COD deliveries that the sender pays.


==Mail System Items==
===Stamps===
Use of the mail system requires specific items in order to utilize it.


'''[[Mailing supplies]]''' are required to mail items. Letters and objects must be placed inside of an '''[[Mailing supplies#Envelope|envelope]]''' or '''[[Mailing supplies#Parcel|parcel]]''', which can be purchased at a post office. Pre-purchased '''[[Mailing supplies#Stamp|stamps]]''' can be applied manually to the envelope or parcel, or they can be purchased as part of the mailing process when sending the item. Stamps are sold as a set in a '''[[Mailing supplies#Stampbook|stampbook]]'''. All of these supplies can be purchased at a post office.
Stamps are a separate purchase. They control the cost and speed. You can purchase Standard (taupe, 60 minute delivery), Express (light pink, 20 minute delivery), and First Class (mint green, immediate delivery) stamps.


In addition to the cost of the envelope or parcel, there is a cost associated with the stamp and a per pound cost for the mailed container and its total contents. This price varies depending on if the envelope or parcel is mailed at the standard rate, express rate, or first class rate. When requesting payment-on-delivery, there is an additional tax that the sender must pay in order to receive the mailed envelope or parcel.
<pre{{log2}}>>look stampbook
The stampbook is a stampbook holding 10 first class stamps. First class mail arrives very swiftly, but is expensive.


While not required to use the mail system, additional items offer more options when sending mail.
You can PULL the stampbook to produce a small mint green stamp.</pre>


'''[[Mail signet]] rings''' and '''[[Mail signet#Wax|sealing wax]]''' can be used to seal envelopes and parcels, using the design on the signet ring to create an imprint on the melted wax. This is added to the envelope or parcel's {{boldmono|LOOK}}/{{boldmono|SHOW}} description. They are sold at post offices.
The choice was made to have stamps in order to set the speed of the delivery, cost of delivery, and also to make the commands less unwieldy to use.


'''[[Mail paper]]''' is designed to work with the mail system, placing a letter inside of an envelope. Mail paper has a significantly larger maximum character limit compared to [[stationery paper]], which can also be used as a letter inside of an envelope. Both types of paper have different advantages and disadvantages. Mail paper is sold at post offices.
===Envelope===


'''[[Papermaker's Postcard]]s''' purchased from souvenir shops or made via a [[Papermaker]] can be sent directly through the mail system without needing to place them inside of an envelope or parcel. A short message can be written on the back of a postcard, while the front face includes a prewritten image, depending on where the postcard was made or where it was purchased.
===Package===


At certain unlock tiers, a '''[[Papermaker]]''' can make stationery paper, mail paper, postcards, and envelopes.
===Signets and Wax===


==Steps==
At this time, the mail system does not work with existing stationery, signets, and waxes. You must buy them separately. A work around, however, is to use all of your existing stationery pieces and place them into a package.
Visit the [[:Category:Post offices|post office]] located [[#Locations|nearest to you]].


# Buy a [[Mailing supplies#Parcel|parcel]] or [[Mailing supplies#Envelope|envelope]].
When using the official mail system wax, you will see the below messaging.
# Put something in the parcel or envelope.

# Close the parcel or envelope.
<pre{{log2}}>>put wax on package
# Optional: Use a [[mail signet]] ring and [[Mail signet#Wax|sealing wax]] to seal the parcel or envelope.
After placing your black and gold wax on your burlap-covered package, you press your steel signet ring into the wax. Heat blossoms momentarily over the surface of your ring and it presses into the softened wax, leaving behind a seal.
# Optional: Buy a [[Mailing supplies#Stampbook|stampbook]].
You have 9 pieces left of your wax.
# Optional: {{boldmono|PULL}} a [[Mailing supplies#Stamp|stamp]] from the stampbook, or {{boldmono|PUT}} the stamp or stampbook directly onto the parcel or envelope.

# {{boldmono|MAIL SEND <person>}} the item with a stamp on it, or {{boldmono|MAIL SEND <name> <rate>}} to mail it without using a physical stamp beforehand.
>look package
A thick burlap-covered package is a parcel meant for sending items to other adventurers.

A blob of black and gold wax is affixed to the package. It is imprinted with a seal depicting a whiny airship owner.</pre>

===COD===

You cannot mail a package with a negative delivery amount.

<pre{{log2}}>>mail send arianiss cod -50000
You must specify a payment-on-delivery amount that is greater than zero.</pre>

* If someone does not accept the package, you can use {{boldmono|MAIL RETRIEVE}}.
* There is a 2% tax for COD deliveries. The sender pays this.
* The maximum amount for COD is 250 million silvers.

===Steps===

Visit the post office one west of Town Center in Icemule Trace to test.

# Buy a stampbook. {{boldmono|PULL}} a stamp from the stampbook.
# Buy a package.
# Put a stamp on the package.
# Put something in the package.
# Close the package.
# Send.

==Commands==

* Insert pretty list of commands used here bulleted with {{boldmono|VERB}}
* {{boldmono|VERB NAME}} - example of what it does

===MAIL===

''Note: Once live, this will need to be created on its own page and can be transcluded in.''

<pre{{log2}}>Usage:

MAIL CHECK - checks your received mail
MAIL COLLECT {stamp #} - collects an parcel mailed to you
MAIL DND {on|off} - toggles do not disturb on or off
MAIL RETRIEVE {stamp #} - retrieves a sent parcel that the recipient has not picked up
MAIL ESTIMATE {item} - estimates the cost of sending the designated item
MAIL REJECT {stamp #} - returns a mail item to its sender
MAIL SEND {name} - send the item in your hands (prioritizing right)
to the designated person's mailbox
MAIL SEND {name} COD {amount} - sends mail, requests payment on delivery
MAIL STATUS - checks the status of your sent mail</pre>

====MAIL COLLECT====

This defaults to the top item when used alone.

====MAIL DND====

<pre{{log2}}>>mail dnd on
You are now rejecting all mail sent to you.</pre>


==Costs==
==Costs==
Using the mail system has at least three costs every time: stamp, envelope or parcel, and per pound fee. There is additional cost if purchasing wax to apply via a signet or if requesting payment on delivery.


Stamps and stampbooks come in three varieties: standard, express, and first class. Both the speed of delivery and the cost to mail it increases with each stamp type.
Envelopes: base 300/600/2400 silvers
<section begin=costs />
Packages: base 800/1600/4800 silvers
{| class="wikitable"
Per pound: 25/50/200 silvers
|+ Costs of the Mail System
Stamps (20): 2500/5000/10000 silvers
! scope="col" | Stamp Designation

! scope="col" | Delivery Speed
==Messaging==
! scope="col" | Stamp Cost
<pre{{log2}}>>put parch in env
! scope="col" | Envelope Cost
You put a snow white parchment in your frost blue envelope.
! scope="col" | Parcel Cost

! scope="col" | Per Pound Cost
>close enve
|-
You close a mule-printed frost blue envelope.
! scope="row" role="rowheader" | Standard

| 60 min || 2,500 || 300 || 800 || 25
>put stamp on enve
|-
You pull an individual stamp out of the stampbook to place on the envelope.
! scope="row" role="rowheader" | Express
You neatly place a small mint green stamp on the front of a mule-printed frost blue envelope.
| 20 min || 5,000 || 600 || 1,600 || 50

|-
>mail send paidreg
! scope="row" role="rowheader" | First Class
You inquire with a mail clerk about sending a mule-printed frost blue envelope to Paidreg. They say, "Sending the envelope to Paidreg will cost 5,000 silvers based on its weight and priority."
| Immediate || 10,000 || 2,400 || 4,800 || 200

|}<section end=costs />
If you're certain you'd like to send a mule-printed frost blue envelope to Paidreg, enter MAIL SEND PAIDREG again within 30 seconds.

>mail send paidreg
The mail clerk takes a mule-printed frost blue envelope from you, along with 5,000 silvers. They say, "We'll make certain to get this safely to Paidreg. Don't you worry!" The clerk places the envelope atop a pile of other parcels.

>mail status
You hail down a mail clerk and ask for the status of parcels that you have sent. Capably perusing a small ledger, they say, "Ah, yes. Here you go." They place the ledger before you.

Stamp # Sender Parcel Status
--------- --------------- ----------------------------------------------- -----------------
512100001 Paidreg a mule-printed frost blue envelope ready for pickup</pre>

<pre{{log2}}>A courier hurries over to you and says, "I heard the post office might have a package inbound for you. You may want to check and see if it's been delivered yet."

[Northern Post, Mail Room]
Framed by windows of frosted glass, the front door of the post office allows wintry air to cut through the warmth of the close room. Beeswax candles sit along the window sills, but they lend more light than heat and perfume the air gently with their honeyed smell. The real heat source is a blazing coal stove behind the polished pine counter, behind which stands a perfunctory-looking giantman mail clerk.
Obvious exits: east, out

>mail check
You hail down a mail clerk and ask if you have any parcels available for pickup. After a brief search, they return to you and say, "Ah, yes. It appears that you've got mail."

Stamp # Sender Parcel Sent
--------- --------------- ----------------------------------------------- -------------------
512100001 Auchand a mule-printed frost blue envelope within the last day

>mail collect 512100001
You inquire with a mail clerk about picking up a parcel. They disappear for a little while before returning with a mule-printed frost blue envelope, which they hand to you.

>open enve
You tear open your frost blue envelope and pull a snow white parchment from within.

>read parch
A snow white parchment is blank.</pre>

==FAQ/Comments==

This should be codified into the actual article once the system is live. Transferring these via [[Template:Saved-discord-post]] to the [[Mail system/saved_posts]] page may also be appropriate depending on what is kept for the live system and what is not.

* Now that the system is ready to go, I'll probably work on a system where we can send mail to players on login, yes. - [https://discord.com/channels/226045346399256576/387270949499830273/892231721968349184 GM Auchand]
* The mail system is on the Test instance and I've set up a mailroom in Icemule Trace for testing. I'm not sure if Test is active right now, but I'd like to get some eyes on this before it goes live live. - [https://discord.com/channels/226045346399256576/387270949499830273/892231966135562241 GM Auchand] This is one west of Town Center
* Recipients can be offline at the time of sending. - [https://discord.com/channels/226045346399256576/387270949499830273/892232312056578139 GM Auchand]
* Players looking to have an extra locker will be disappointed. Mailboxes aren't big. [https://discord.com/channels/226045346399256576/387270949499830273/892232525970300938 GM Auchand]
* Right now, the stamp ID system allows 999,999 letters to be sent a year. If it seems like the volume's going to be higher than that, I'll have to make a tweak there. [https://discord.com/channels/226045346399256576/387270949499830273/892232775019671553 GM Auchand]
* So anything you can put into a box, you can send. [https://discord.com/channels/226045346399256576/387270949499830273/892232870955991112 GM Auchand]
* Players can have 25 parcels waiting for them before the mail system starts rejecting parcels. [https://discord.com/channels/226045346399256576/387270949499830273/892233398867873833 GM Auchand]
* Packages can be reused, although I'll probably make them break down over time before release. Envelopes cannot. [https://discord.com/channels/226045346399256576/387270949499830273/892233762014887996 GM Auchand]
* All of the towns will have post offices eventually, but I asked Town GMs to at least get both sides of the Dragonspine covered for immediate release. [https://discord.com/channels/226045346399256576/387270949499830273/892233894835925046 GM Auchand]
* I plan to sell collectible stamps! And stamps control the shipping cost and speed.[https://discord.com/channels/226045346399256576/387270949499830273/892234097353691136 GM Auchand]
* Right now it's going silvers > notes > MH > WL > IMT > SH > TI/TV > Teras > RR > Cysaegir > ZL. [https://discord.com/channels/226045346399256576/387270949499830273/892236973186621470 GM Auchand]
* I could potentially add an ignore list in the future. [https://discord.com/channels/226045346399256576/387270949499830273/892243953825484820 GM Auchand]
* I'll be paying attention to how cluttered the mail tables get. If they do start getting awkwardly large, I'll probably clear things out after a month so they can't be retrieved. Or rejected. [https://discord.com/channels/226045346399256576/387270949499830273/892244238941687809 GM Auchand]

; Do existing stationery sets work with the mail system?

* They are not yet. You can put stationery stuff into packages to send them. But... the waxes and signets are their own deal right now. My codeload (I coined it, don't judge me!) is a little heavy right now, so it'll be a bit before any back-conversion gets done. [https://discord.com/channels/226045346399256576/387270949499830273/892247422724620308 GM Auchand]

; Will there be mass mail?

* No. Any mass mail is probably going to come from GMs. Like, let's say a GM wants to send a reward to every citizen of IMT that logs in over the next month. That'd be pretty easy to do. [https://discord.com/channels/226045346399256576/387270949499830273/892431109101588520 GM Auchand]


==Locations==
; Why don't you use an items value instead of its weight?
{{#ask: [[Category:Post offices]]
|?Realm
|?Shop location
|?Room number
|?Lich room number
|format=template
|limit=50
|link=none
|mainlabel=
|template=ShopLocationTableList
|introtemplate=ShopLocationTableStart
|outrotemplate=Shop_table_end
}}


==Usage==
* If I had my druthers, an item's value would be charged against rather than its weight, but values are wildly unreliable. [https://discord.com/channels/226045346399256576/387270949499830273/892452360977281035 GM Auchand]
{{main|Verb:MAIL}}
* The 'value' of an item as we track it is all over the place. Otherwise I'd just slap a very low % surcharge on value of all items sent and call it good.[https://discord.com/channels/226045346399256576/387270949499830273/892456446522962000 GM Auchand]
{{:Verb:WRITE}}


==See Also==
; Why do we have to pay a tax on COD? Why is it the value it is?
* [[/saved posts|Saved posts]]
* [[Verb:MAIL]]


[[Category:Mail system| ]]
* Player shops charge a 4% tax. Not to mention rent and all that! [https://discord.com/channels/226045346399256576/387270949499830273/892455653975679048 GM Auchand]
[[Category:Area Mechanics]]
[[Category:Cities and towns]]
[[Category:Crafting mechanics]]
[[Category:Recreation activities]]

Latest revision as of 19:13, 24 October 2025

The mail system (also called the player mail system) allows characters to send in-game messages and items to each other even while the other person is offline. This is done via post offices located in any city or town. Mail can also be sent with a payment-on-delivery designation.

The recipient of an envelope or parcel will receive a message when one is inbound. This message may appear early if the envelope or parcel was sent at the standard or express rate.

A courier hurries over to you and says, "I heard the post office might have a parcel inbound for you.  You may want to check and see if it's been delivered yet."

The mail system, spearheaded by GM Auchand, was activated on the Test server on September 27, 2021. It went live on October 2, 2021.

Mail System Items

Use of the mail system requires specific items in order to utilize it.

Mailing supplies are required to mail items. Letters and objects must be placed inside of an envelope or parcel, which can be purchased at a post office. Pre-purchased stamps can be applied manually to the envelope or parcel, or they can be purchased as part of the mailing process when sending the item. Stamps are sold as a set in a stampbook. All of these supplies can be purchased at a post office.

In addition to the cost of the envelope or parcel, there is a cost associated with the stamp and a per pound cost for the mailed container and its total contents. This price varies depending on if the envelope or parcel is mailed at the standard rate, express rate, or first class rate. When requesting payment-on-delivery, there is an additional tax that the sender must pay in order to receive the mailed envelope or parcel.

While not required to use the mail system, additional items offer more options when sending mail.

Mail signet rings and sealing wax can be used to seal envelopes and parcels, using the design on the signet ring to create an imprint on the melted wax. This is added to the envelope or parcel's LOOK/SHOW description. They are sold at post offices.

Mail paper is designed to work with the mail system, placing a letter inside of an envelope. Mail paper has a significantly larger maximum character limit compared to stationery paper, which can also be used as a letter inside of an envelope. Both types of paper have different advantages and disadvantages. Mail paper is sold at post offices.

Papermaker's Postcards purchased from souvenir shops or made via a Papermaker can be sent directly through the mail system without needing to place them inside of an envelope or parcel. A short message can be written on the back of a postcard, while the front face includes a prewritten image, depending on where the postcard was made or where it was purchased.

At certain unlock tiers, a Papermaker can make stationery paper, mail paper, postcards, and envelopes.

Steps

Visit the post office located nearest to you.

  1. Buy a parcel or envelope.
  2. Put something in the parcel or envelope.
  3. Close the parcel or envelope.
  4. Optional: Use a mail signet ring and sealing wax to seal the parcel or envelope.
  5. Optional: Buy a stampbook.
  6. Optional: PULL a stamp from the stampbook, or PUT the stamp or stampbook directly onto the parcel or envelope.
  7. MAIL SEND <person> the item with a stamp on it, or MAIL SEND <name> <rate> to mail it without using a physical stamp beforehand.

Costs

Using the mail system has at least three costs every time: stamp, envelope or parcel, and per pound fee. There is additional cost if purchasing wax to apply via a signet or if requesting payment on delivery.

Stamps and stampbooks come in three varieties: standard, express, and first class. Both the speed of delivery and the cost to mail it increases with each stamp type.

Costs of the Mail System
Stamp Designation Delivery Speed Stamp Cost Envelope Cost Parcel Cost Per Pound Cost
Standard 60 min 2,500 300 800 25
Express 20 min 5,000 600 1,600 50
First Class Immediate 10,000 2,400 4,800 200

Locations

Shop Name Realm Shop Location Room # Lich #
Imperial Post Seareach Brisker's Cove 7140508
The Mist Harbor Mail Office Mist Harbor Mist Harbor 3204305
Nielira Harbor Mail Office Ta'Nalfein Nielira Harbor 14150201 33888
North 'Haven Post Solhaven Solhaven 4747090 30285
Northern Post's Little Shop Icemule Trace Icemule Trace 4043004
Ornathian Postal Services Isle of Ornath Agora Promenade 7110357
Peacock Couriers Ta'Illistim Ta'Illistim 14118101 30273
The Raven's Roost Sablecross Sablecross 4572202 34710
The Scrivener's Shoppe and Mail Center Wehnimer's Landing Wehnimer's Landing 3014
The Ta'Vaalor Mail Room Ta'Vaalor Ta'Vaalor 14118002
Teras Postmaster Kharam Dzu Kharam Dzu 3001053
Underbridge Posts River's Rest River's Rest 2101032
Wandering Kraken's Mail Shop Kraken's Fall Kraken's Fall
Words on the Wind Cysaegir Cysaegir 14053006
Zul Logoth Mail Depot Zul Logoth Zul Logoth 13014058

Usage

Main article: Verb:MAIL
Usage:
    WRITE {target}            - Make a writing motion at someone or something

In certain locations or with certain targets, one of the following may also apply:
    WRITE {target}            - Write on someone or something
    WRITE {message}           - Write a message
    WRITE {target}; {message} - Write a message on something

See Also